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Managing Existing Offers

This article explains how to view, edit, and delete offers that you've already created in Kakiyo.

Ilan Asseo avatar
Written by Ilan Asseo
Updated over 3 weeks ago

Accessing Your Offers

  1. Log into your Kakiyo dashboard

  2. Click on the Offers tab in the main navigation

  3. You'll see a list of all offers you've created displayed as cards

Understanding the Offers Dashboard

The Offers dashboard shows:

  • Offer names

  • Brief preview of offer descriptions

  • Tags showing which campaigns are using each offer

  • Edit and Delete options for each offer

  • Your subscription status (e.g., "Unlimited")

Viewing Offer Details

To see the full details of any offer:

  1. Find the offer card on the Offers dashboard

  2. The preview shown on the card displays a portion of the offer description

  3. Click Edit to view the complete offer information

Editing a Offer

To modify an existing offer:

  1. Locate the offer you want to edit on the Offers dashboard

  2. Click the Edit button (pencil icon) on the offer card

  3. You'll enter the offer editing flow:

    • Modify the offer name if needed

    • Edit the offer description

    • Update any other details

  4. Click Save or Update offer to confirm your changes

Deleting a Offer

To remove a offer:

  1. Find the offer you want to delete on the Offers dashboard

  2. Click the Delete button (trash icon) on the offer card

  3. Confirm the deletion when prompted

Important Warning: If the offer is currently being used in active campaigns, you'll need to remove it from those campaigns first or replace it with another offer. Deleting a offer that's in use could disrupt active conversations.

Best Practices for Offer Management

  • Regular Updates: Review and update your offer descriptions periodically to reflect new features, pricing changes, or market positioning
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  • Version Control: Consider creating new offer versions rather than completely overwriting existing ones if you make major changes
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  • Usage Tracking: Monitor which campaigns are using each offer
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  • Consistent Naming: Use a consistent naming convention to keep your offers organized

Troubleshooting

If you encounter issues when managing your offers:

  • Can't Delete Offer: Check if the offer is being used in active campaigns

  • Changes Not Reflecting: Allow some time for updates to propagate to active conversations

  • Too Many Offers: Consider consolidating similar offers or archiving unused ones

  • Contact Support: If you experience persistent issues, contact our support team

Next Steps

After managing your offers, you might want to:

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